Nexlayer, Inc. · Fiscal Year 2024

2024 Annual Report:
A Year of
Momentum

How Nexlayer grew from a bold idea into the infrastructure powering enterprise teams across 38 countries.

March 2025
Jan 1 – Dec 31, 2024
Third Annual
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01 — Letter from the CEO

A Message
From Leadership

Our founder reflects on a transformational year and the principles that guide every decision we make.

Sarah Chen

CEO & Co-Founder · Nexlayer
"We didn't set out to build the fastest-growing B2B platform of 2024. We set out to solve a problem so obvious, so painful, that we couldn't believe nobody had solved it properly."

When Marcus and I founded Nexlayer in 2021, we had one conviction: that enterprise teams deserved infrastructure that worked as hard as they did. Not tools that required a PhD to configure, not platforms that broke the moment you scaled, but something genuinely built for the way modern teams work.

2024 was the year the market agreed.

We crossed $42M in ARR in October, a milestone that felt almost surreal given where we were eighteen months prior. More meaningful to me than the number was how we got there — through genuine customer partnerships, through a team that refused to accept "good enough," and through a product vision we've held steadfast to from day one.

We welcomed 1,200 new enterprise customers. We expanded into 14 new countries. We launched Nexlayer Flows — the most-requested feature in our history — and watched it become the fastest-adopted product module we've ever shipped. We received our Series B led by Sequoia. And we were recognized by G2, Gartner, and Forbes as a category leader.

None of this would have been possible without the 312 people who call Nexlayer home, and the thousands of customers who trusted us with their most critical workflows. I'm grateful to all of you.

As we look to 2025, I'm more energized than ever. The problems we're solving are getting harder — and that's exactly where we want to be.

Sarah Chen

CEO & Co-Founder

02 — Key Metrics

The Numbers
That Define Us

Five indicators that tell the story of 2024 better than any narrative could.

Annual Recurring Revenue
$0M
↑ 118% year-over-year
Enterprise Customers
0
↑ 73% vs 2023
Global Team Size
0
↑ 94% new hires in '24
Net Promoter Score
0
↑ +18pts vs prior year
Countries Served
0
+14 new markets in 2024
03 — Business Highlights

Five Milestones
That Shaped 2024

A year of bold launches, strategic partnerships, and recognition that validated our direction.

Q1 · February 2024

Nexlayer Flows Ships to GA

Our most-requested feature — visual workflow automation built natively into the platform — went generally available after 8 months of beta. 400 customers activated in the first 72 hours.

Product Launch
Q2 · April 2024

$65M Series B Announced

Sequoia Capital led our Series B with participation from existing investors Accel and Bessemer. Funding allocated toward enterprise GTM, international expansion, and AI R&D.

Funding Round
Q2 · June 2024

Salesforce & SAP Partnerships

Dual strategic integrations with Salesforce CRM and SAP S/4HANA opened the door to over 800 joint enterprise opportunities and cemented Nexlayer's position in the enterprise stack.

Strategic Partnership
Q3 · September 2024

Nexlayer AI Assistant Launches

Our embedded AI assistant for workflow optimization and anomaly detection launched across all paid tiers, with 67% of active users enabling AI features within the first month.

Product Launch
Q4 · November 2024

G2 Leader & Gartner Cool Vendor

Named a G2 Category Leader for the second consecutive year and included in Gartner's Cool Vendor in Enterprise Workflow Automation report — validating our technical approach and customer outcomes.

Industry Recognition
04 — Product Evolution

12 Months of
Relentless Craft

From a capable but rough platform to the polished, AI-native product our customers rely on daily.

January 2024

v2.1 — Core Platform

Functional but dense. Navigation was complex, no AI features, limited integrations.

December 2024
AI

v3.4 — AI-Native Platform

Redesigned navigation, embedded AI assistant, 140+ integrations, advanced analytics.

05 — Customer Growth

A Year of
Compounding Growth

Month-over-month customer acquisition, showing the acceleration effect of our Flows launch in Q1 and Series B in Q2.

Total Enterprise Customers — MoM 2024
Total Customers
Net New Adds
06 — Team & Culture

The People
Behind the Platform

We nearly doubled our team in 2024. Here's what that growth looks like — and what we believe about the culture we're building.

Total headcount (Dec 2024)
312
+152 this year
Engineering & Product
148
47% of team
Customer Success
64
+38 new hires
Remote-first employees
71%
21 countries

Representation Goals & Progress

Women in leadership48%
Underrepresented minorities39%
International hires (non-US)34%
First-time tech roles22%
All Hands 2024 Singapore Offsite
Engineering
Customer Success
Product Design
GTM & Sales
07 — Customer Spotlights

Their Success
Is Our Report Card

Three customers. Three transformations. Each story a testament to what the right infrastructure makes possible.

Meridian

Nexlayer didn't just replace three tools — it gave our ops team back 14 hours a week they'd been silently losing.

Daniel Park VP of Operations, Meridian Health
14hrs
Recovered per employee per week
Fortis AI

We scaled from 50 to 400 customers on Nexlayer without adding a single ops headcount. That's the platform advantage.

Priya Nair CTO, Fortis AI
Customer scale, zero ops headcount growth
Veltex

After our SOC2 audit with Nexlayer, our enterprise deal cycle dropped from 90 days to 31. Security was the blocker — now it's our differentiator.

Elena Marchetti CEO, Veltex Systems
−66%
Reduction in enterprise sales cycle
08 — Financial Highlights

Growth That
Speaks Clearly

Selected non-sensitive financial indicators for the fiscal year ended December 31, 2024.

118%
ARR Growth Rate Year-over-year growth in annual recurring revenue, accelerating from 84% in 2023.
Annual Recurring Revenue
$42M
↑ 118% YoY
Net Revenue Retention
127%
↑ +11pts YoY
Gross Margin
78%
↑ +4pts YoY
Customer Acquisition Cost
$8,400
↑ 12% (investment year)
LTV:CAC Ratio
6.2×
↑ from 4.8× in 2023
Total Funding Raised
$97M
Series B closed April 2024
ARR Growth — 2022–2024
Revenue Mix — FY2024
Subscription Revenue84%
Professional Services11%
Marketplace & Add-ons5%
09 — Looking Ahead

2025: The Year
We Go Deeper

We're not chasing breadth — we're doubling down on the specific problems only Nexlayer is positioned to solve.

Q1 2025
Nexlayer Enterprise Fabric
Next-generation multi-tenant architecture enabling Fortune 500 deployments at scale with sub-50ms global latency guarantees.
In Development
Q2 2025
AI Copilot for Operations
Proactive workflow intelligence that identifies bottlenecks before they become problems and suggests optimizations in plain language.
Beta Q1
Q3 2025
Partner Ecosystem Program
Certified implementation partners, a marketplace for community-built modules, and a revenue-share model for ecosystem contributors.
Planning
Q4 2025
Nexlayer Analytics Cloud
Standalone analytics and reporting layer that turns operational data into cross-functional business intelligence dashboards.
Vision

Ready to Build
Something Together?

Explore partnership opportunities, enterprise pilots, and our 2025 partner ecosystem program.

Explore Partnership Opportunities