Kora is an AI-powered support agent that resolves 89% of customer queries instantly — learning from your docs, tickets, and knowledge base in minutes.
Response times creep up. Agents burn out. Every new customer adds more pressure to an already strained system.
Customers expect answers in seconds. Every minute waiting costs you trust, conversions, and lifetime value you'll never recover.
Your best agents spend most of their time answering the same 15 questions — order status, password resets, return policies — when they should be solving real problems.
Hiring a single support agent costs $42K–$67K per year fully loaded. Seasonal spikes force expensive over-staffing or service failures — both unacceptable.
42% of support requests come outside business hours. Night-time, weekends, holidays — your customers wait until Monday while competitors with 24/7 AI capture the sale.
Support has the highest attrition rate of any role at 45% annually. The constant pressure of volume, difficult customers, and repetitive work drains your best people fast.
One bad support experience causes 52% of customers to switch to a competitor. You can't afford to lose customers you worked so hard to acquire over fixable service issues.
No engineers required. Connect your data, customize your bot, embed in one line.
Upload help docs, FAQs, past tickets, or paste your website URL. Kora learns your entire support context in minutes.
Set your bot's persona, define escalation rules, and add company-specific workflows. No code required — just clicks.
Embed on your site with one script tag, or connect to Intercom, Zendesk, Slack, or WhatsApp instantly.
Kora learns from every conversation. Review analytics, approve new responses, and watch resolution rates climb weekly.
Not a prompt wrapper. Kora uses specialized models trained on 140M+ support conversations to understand context human agents would miss.
Classifies 200+ support intents in real-time. Detects frustration, urgency, and escalation signals before customers ask.
Grounds every response in your actual documentation — no hallucinations, no making things up.
Approved agent responses train the model weekly. Kora gets smarter the longer it runs, compounding value over time.
Detect and respond in the customer's language automatically. One bot, global coverage, no extra setup.
Native connections to your stack. No custom engineering, no middleware.
+ 80 more via REST API · Custom integrations available on Enterprise
Try the live bot below. It's trained on a sample e-commerce store's support knowledge base.
Start free, scale as you grow. No long-term contracts.
Real customers, real results — from beta users who helped shape Kora.
"We went from 11-minute average response times to under 30 seconds. Our CSAT went from 3.1 to 4.7 in 6 weeks. Kora paid for itself in the first month."
"I was skeptical AI could handle our complex SaaS support — technical billing questions, API integrations. Kora gets it right 85% of the time and escalates perfectly when it doesn't."
"Setup took 20 minutes. It read our 200-page help center and immediately started resolving tickets. The learning loop is the best part — it keeps getting smarter every week."
"Our Black Friday traffic would have broken our team. Kora handled 4,000 concurrent conversations without a hiccup. That's not possible with humans."
"The multilingual support is incredible. We serve 14 countries and Kora auto-detects language and responds perfectly. Saved us from hiring 6 bilingual agents."
"I've tried 4 AI support tools. Kora is the first one that doesn't sound like a robot. Customers regularly think they're talking to a real person. That's rare."
Your customer data is not used to train our models. Ever. Period.
Independently audited security controls and processes. Available on Growth and Enterprise plans.
All data encrypted in transit (TLS 1.3) and at rest (AES-256). Zero plaintext storage of conversations.
Your conversations are yours. We contractually guarantee your data is never used to train shared models.
BAA agreements available for healthcare customers. PHI handling that meets HIPAA Security Rule requirements.
Join 1,200+ companies already using Kora to deliver instant, intelligent support at any scale. Free to start, no card required.
✓ Free forever plan available · ✓ Setup in 30 minutes · ✓ Cancel anytime